Our Customer Success team is here to help you keep your deals flowing, which is why we deliver on-demand local support, available during office and after hours.

1-1 telephone support for immediate enquiries when you need to talk to an expert
Interactive guidance within the platform which no other deal management platform offers
Helpdesk support ticket solution for when you want to share your feedback with us

Easy Onboarding

Setup on thedocyard is quick, simple and fuss-free. Our Customer Success team works shoulder to shoulder with you and your team to map your processes into your new deal space so the terminology and layout is instantly recognisable; transferring document storage, file sharing and communications into our platform.

Partnering with you and your team 1-1
Interactive online help available 24/7
Helpdesk for support tickets
Continual cycle of new features released

If you are a current customer and require support, please contact our Customer Success Team at help@thedocyard.co or login to thedocyard to raise a ticket or access in-platform support.